FREQUENTLY ASKED QUESTIONS
We reserve the right to correct errors in pricing. No silver will be sold for less than the metal value. Typographical errors will not be honored.
What is a “Custom Made” piece?
Custom made pieces are made from an original piece in your pattern that are not otherwise available or difficult to find on the market, especially in discontinued patterns. Hollow handle items are made from an original handle in your pattern with a new stainless or silverplated implement. Then the piece is hand-finished by a highly skilled silversmith in the USA. All custom orders are made-to-order and usually ship within 5-7 business days. Now that many sterling patterns have been discontinued, custom pieces have become a staple in the sterling silver industry and are widely offered by mainstream sterling flatware dealers.
Why isn’t a Hollow Handle piece marked/stamped in any way? Is it sterling?
Yes, the hollow handle is sterling and a genuine handle in your pattern, even though it is not usually stamped. Hollow handle items were usually not stamped due to their hollow construction. All of our hollow handle pieces are thoroughly inspected and tested prior to shipping and are guaranteed sterling.
Do you buy sterling silver flatware & hollowware?
Yes, we are recognized as one of the leading buyers of sterling silver flatware and hollowware. We do everything we can to make this process safe, simple, and fast and without any surprises. We pay more for silver because we are a silver matching service and we appreciate patterns that have value beyond the silver weight. Please submit our online form for a quote at www.webuysilverantiquecupboard.com or call us at 1-800-637-4583. If we are interested in purchasing your silver, one of our buyers will usually reply with a quote within 2-3 business days.
Do you have a customer wish list or fill customer “wants”?
YES. If you do not see the piece you are looking for in our store, contact us with your wish list and we will do our best to locate the items on your list. Antique Cupboard is well known by our clients for finding the rarest and most desirable pieces. This is our specialty. There is a convenient link to a want form at the bottom of each flatware inventory page. Just find the pattern you’re interested in, scroll all the way down and click on
|To request we find out of stock pieces for you.
To request we e-mail you when our inventory changes.